Teams
A team is the top-level workspace in DevShip. All data — organizations, projects, issues, members, billing, API tokens, and webhooks — is owned by a team.
Team Ownership
Every team has exactly one owner. The owner has full access to all team resources and is the only person who can:
- Delete the team
- Manage billing
Member Roles
Team members are assigned one of four roles:
| Role | Description | Key permissions |
|---|---|---|
| Administrator | Full access to the team, organizations, billing pool, and membership management. | All permissions |
| Manager | Manages projects and work for the team and may invite users. | Invite members; create, update, and delete projects and issues; manage tags and time entries |
| Developer | Logs time and works issues on assigned projects. | Create, update, and delete issues; manage time entries |
| Organization contact | Organization portal access for shared reporting and requests. | Client portal only |
Billing & Plans
Billing is managed at the team level via Stripe. Plans are attached to a team and gate specific features. The current tier governs access to:
- Time logging on issues
- In-app commenting on issues
- Triage views per organization
- The client reporting portal
- Organization-level reporting dashboards
- Granular roles and permissions
API Tokens
API tokens are scoped to a team. A token from one team cannot access another team's data. Tokens are managed in Team Settings → API Tokens. See API Tokens.
Webhooks
Outbound webhooks are also scoped to a team. They fire on issue lifecycle events across all projects in the team. See Setting Up Webhooks.
Client Reporting
Teams can enable a client reporting portal which gives external clients read-only access to hours, issues, and reporting dashboards for their organization. This is enabled from Team Settings and requires a supported plan.
Multiple Teams
A single user account can belong to multiple teams. Use the team switcher in the sidebar to move between workspaces. Each team has completely separate data, billing, and members.